• Please make sure you are connected to the internet.
  • If you're on Android and facing issues, try disabling Wi-Fi and switch to mobile data instead.
    • A few users reported success with this method. The issue could be related to the router or the internet service provider. We are actively looking for solutions.
 
 
Let me know if you run into any problems by sending a message to jakob@brickmonkey.io. I'd be happy to help.
 
Jakob from BrickScan