We are excited to have such an active community and here are some questions that come up repeatedly.
 
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This page is a work in progress. Please let us know if you can’t find an answer or have suggestions!
 

FAQ & How-To

How can I help to improve the app?
  1. You can simply use the app and provide feedback when you have any ideas or encounter bugs.
  1. You can improve the database by submitting images (see below).
  1. The more people use it, the more feedback we receive and the faster we can improve the app. Please consider sharing the app with your fellow LEGO fans :)
How can I upload images? (video)
  1. Navigate to the specific part or Minifigure.
  1. Tap on the image to view it in full screen.
  1. Scroll down and click “Upload Image”.
 
Uploading images is incredibly helpful because you (and everyone else) will see better images from then onwards. If you submit torso images, you will also improve the recognition accuracy.
We currently store the number of helpful submissions from each user and will show it in the app in a future release.
How do you make money?
Currently, we are not making any money and are instead 100% focused on building a great product. Our goal is to create the most productive and convenient app for resellers and collectors. However, we do need to make money at some point. For this, we plan to offer a free and a premium version. The premium version will not contain ads, will allow unlimited scanning, and will have additional features such as integrations with store management software to make professionals more productive. There will always be a free version that works well for casual users that scan a limited number of parts.
How can I integrate the app with my current workflow? How can I export my collection?
  1. Easily export your collection as an XML file and import it into software like BrickStore for seamless inventory management. For detailed instructions, please refer to our guide: https://brickmonkey.app/export-collection.
  1. You can copy the ID from the app with one tap and paste it into the software of your choice. For example, for the iOS and macOS combination, you can seamlessly copy the ID on the phone and paste it via CMD+V on mac.
  1. Explore valuable tips and tricks for integrating our app with your store inventory system using barcodes or QR codes by visiting: https://brickmonkey.app/barcode-and-qr-code
 
We are working on seamless integrations with store management tools using programmatic interfaces. Let us know what you would like to see!
How can I request a new feature or report a bug? How can I contact you?
To reach out to us, you can send us an email to hello@brickmonkey.io or join our discord server.
How do I go about getting my account deleted?
In the app, please click on “More,” then “Settings,” and select “Delete Account.” We will delete your account and associated data, including your parts, figures, and sets, within 48 hours.
Consider leaving us some feedback so we can address your issue before you decide to leave!
 
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We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with BrickLink, BrickOwl, Rebrickable, Brickset or the LEGO group, or any of their subsidiaries or affiliates. The names BrickLink, BrickOwl, Rebrickable, Brickset and LEGO, as well as related names, marks, emblems, and images, are registered trademarks of their respective owners. Copyright © 2022–2024. BRICKMONKEY LLC. All Rights Reserved.
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